CANCELLATION CHARGES
A cancellation of original booking includes any charges (at the request of the customer) in the tour reservation or departure date, or do not show up at the departure time for whatever reasons and miss the flight. Cancellation fees may vary during peak periods (public holidays, eve of any day after public holidays, school holidays).
60 days and above ~ RM500.00
Between 45-59 days ~ Minimum deposit paid
Between 30-44 days ~ 50% of tour fare forfeited
Between 15-29 days ~ 75% of tour fare forfeited
Less than 15 days ~ 100% of tour fare forfeited
CANCELLATION NOTICE & RIGHT TO REJECT
Cancellation of confirmed booking at your request must be made in writing to avoid misunderstanding and received by the Company to be effective. The Company reserves the right to withdraw any itinerary or any bookings made for a client or decline or refuse any person as a member of the tour before the commencement of the tour, if it appears to the Company that any such person is likely to endanger the health or safety or impair the comfort and enjoyment of others on the tour. In any of the foregoing events, the Company's sole liability shall be limited to a refund of tour fare paid.
CANCELLATION OF TOUR BY COMPANY
We guarantee tour departure upon receipt of your full payment. At times, due to low subscription for a particular tour, the Company may choose to cancel the entire tour. In such cases, the Company will refund any monies paid by you (provided you have made full payment ). The Company may, if it so chooses, recommend alternative tours preferably to the same destination or other tours to you. Should you decide not to accept the alternatives, all refunds & compensation (if applicable) will be paid to you within 14 working days.
CANCELLATION CHARGES
A cancellation of original booking includes any charges (at the request of the customer) in the tour reservation or departure date, or do not show up at the departure time for whatever reasons and miss the flight. Cancellation fees may vary during peak periods (public holidays, eve of any day after public holidays, school holidays).
60 days and above ~ RM500.00
Between 45-59 days ~ Minimum deposit paid
Between 30-44 days ~ 50% of tour fare forfeited
Between 15-29 days ~ 75% of tour fare forfeited
Less than 15 days ~ 100% of tour fare forfeited
CANCELLATION NOTICE & RIGHT TO REJECT
Cancellation of confirmed booking at your request must be made in writing to avoid misunderstanding and received by the Company to be effective. The Company reserves the right to withdraw any itinerary or any bookings made for a client or decline or refuse any person as a member of the tour before the commencement of the tour, if it appears to the Company that any such person is likely to endanger the health or safety or impair the comfort and enjoyment of others on the tour. In any of the foregoing events, the Company's sole liability shall be limited to a refund of tour fare paid.
CANCELLATION OF TOUR BY COMPANY
We guarantee tour departure upon receipt of your full payment. At times, due to low subscription for a particular tour, the Company may choose to cancel the entire tour. In such cases, the Company will refund any monies paid by you (provided you have made full payment ). The Company may, if it so chooses, recommend alternative tours preferably to the same destination or other tours to you. Should you decide not to accept the alternatives, all refunds & compensation (if applicable) will be paid to you within 14 working days.